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What guests say…The streets of Palermo are sensory overload — sights, sounds, aromas and colors to be discovered and experienced. The neighborhood is a ‘must see’ and Craft Hotel is the ideal base campFernando E.We couldn’t ask for more from a hotel! The room was light and airy and all of our interactions with staff members were helpful and positive.Dahlia S.I keep going back and back to Craft Hotel. Why? The ambiance is unbeatable, both in the hotel and in the Palermo neighborhood, and whats more the staff always have a smile and a helping hand when called upon.James W.